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Grand Final Registration Day: Wednesday 11 September

How to register for the 2019 AFL Grand Final

To register for a Grand Final ticket you will need your membership barcode number and any barcode number of members you wish to attend with. Members who wish to attend together must register in a group providing all membership barcode numbers in one transaction, using one credit card. A limit of eight (8) barcodes per transaction applies. Each member barcode will be charged a $6 non-refundable fee at time of registration to cover administration costs.

Members will be required to register for Grand Final tickets via the internet (by logging onto ticketek.com.au) or phone (by calling 1300 796 939). If you choose to register via the website, please ensure you have a My Ticketek Account before registering. If you don’t already have an account, we recommend logging onto ticketek.com.au and selecting ‘My Ticketek’ to create an account at least 24 hours prior to registration.

Members wishing to attend together who sit in different priority groups are required to register in the timeframe allocated to the member with the lower priority.

 

Priority One - Guaranteed*

Membership Types - 50+ Year Member, Club 5 Member, Legends Member and Captains with Toyota AFL Grand Final Guarantee Member.

Registration Time - 8:00am – 12:00pm on Wedensday 11 September.

* Any 50+ Year Member, Club 5 Member, Legends Member and Captains with Toyota AFL Grand Final Guarantee who do not register within the designated time frame or instead elect to register within the Priority Two or Priority Three time frame will have waived their right to a guaranteed ticket. It does not matter what time you register during the designated time frame as all registrations will be randomised to determine the order in which tickets will be allocated. At the time of registration, members can elect not to receive Standing Room ticket(s), however we strongly recommend all members select Option 1 – ‘I will accept the best available ticket – including Standing Room’ at the time of registering to retain guaranteed (P1) access to a Grand Final ticket.

 

Priority Two - Ballot

Membership Types - 25+ Year Member, Season Ticket Member with Social Club and Captains Member.

Registration Time - 1:00pm – 4:00pm on Wedensday 11 September

Any 25+ Year Member, Season Ticket Member with Social Club and Captains Member who do not register within the designated time frame or instead elect to register with Priority Three members will have waived their right to the Priority Two ballot. At the time of registration, members can elect not to receive Standing Room ticket(s), however we strongly recommend all members select Option 1 – ‘I will accept the best available ticket – including Standing Room’ at the time of registering. You will reduce your chance of being successful in obtaining a Grand Final ticket if you elect not to receive a Standing Room ticket at time of registration.

 

Priority Three - Ballot

Membership Types - Flexi Member, Reserved Seat Member, Season Ticket General Admission Member, Reduced Access with Social Club Member, Country Member and Interstate Member.

Registration Time - 5:00pm – 9:00pm on Wedensday 11 September

Priority Three members will be allocated Grand Final tickets after the registrations of Priority Group One and

Priority Group Two have been fulfilled. At the time of registration, members can elect not to receive Standing Room ticket(s), however if all members in your group are able to stand for the duration of the day, we strongly recommend all members select Option 1 –‘ I will accept the best available ticket – including Standing Room’ at the time of registering. You will reduce your chance of being successful in obtaining a Grand Final ticket if you elect not to receive a Standing Room ticket at time of registration.


If you are unsure about the process or what barcode is required, please contact the club prior to the Grand Final Registration windows opening on Wednesday 11 September.

Contact details

Email: membership@collingwoodfc.com.au
Phone: 1300 MAGPIE (1300 62 47 43)

Registration Procedure

Members who have a medical requirement for access to mobility impaired ticketing or who hold a companion card do not register via the ballot as outlined above. These Members must complete a special registration form which is to be returned to the club by 5pm Friday September 6, 2019. Late registrations cannot be accepted. Members who require access to mobility impaired ticketing and have not received this form will be required to contact the club prior to the designated registration date to request this A medical certificate may need to be provided with the registration form for members who are not already recorded in the Club database.

Members have two options to register for a Grand Final ticket: Online at ticketek.com.au or by phone - 1300 796 939.

You will be prompted to provide your 12-digit membership barcode number(s) and credit card number.

Each barcode entered will be charged a $6 non-refundable fee at time of registration to cover administration costs.

 

Registration Options

The following ticket options will be provided for members to select when registering:

  1. I will accept the next best available ticket – including Standing Room.

Members can receive Category 1-7 seating, Restricted View or a Standing Room ticket. These will be allocated on the next best available basis.

  1. I will accept the next best available reserved seat – no Standing Room.

Members can receive a category 1-7 or Restricted View reserved seating only. Members will not be allocated a Standing Room ticket.

If you select option 2 and all reserved seat tickets have been allocated when your registration is next to be processed, you will not be issued a Grand Final Ticket.

Adult members may only purchase tickets at Adult prices and Concession and Junior members may only purchase at the Concession price. There is no Junior price for the 2019 Toyota AFL Grand Final.

Members wishing to attend together must register their group in one transaction using one credit card (Visa, Mastercard, Amex, Diners).

There is a maximum of eight (8) tickets per transaction and members should be aware that registrations with more than one ticket are ‘one in all in’ or ‘one out all out’; group registrations will not be split.

If Collingwood has qualified for the 2019 Toyota AFL Grand Final and members were successful in the ballot, the member who provided the credit card details during the ballot registration period must ensure they have sufficient funds available on their credit card in order to complete payment for the transaction based on the prices below. It is each member’s responsibility to ensure they have sufficient funds to cover the range of ticket prices in addition to the $6 non-refundable registration fee per barcode registered. Tickets will be allocated via ballot on a next best available basis, and therefore members can receive a Category 1-7 Reserved Seat, Restricted View seat or Standing Room* ticket (*depending on which ticket option was chosen during the registration process). The credit card holder should have enough funds to potentially pay for Category 1 tickets for all members registered in the transaction.

 

Booking Guide - Internet

  1. Visit ticketek.com.au and log into your My Ticketek account. As the credit card holder you will need to ensure that you are a My Ticketek member to continue with the registration process.
  2. Click on the Collingwood 2019 Toyota AFL Grand Final Registration tile on the Ticketek homepage.
  3. Select your Priority Group from the drop down menu on the right hand side of the page.
  4. Enter your member barcode(s) in the box provided and click ‘Apply Now’. Each barcode registered will be charged a non-refundable $6 fee at the end of the registration process.
  5. The next page will prompt you to select your ticket preference. You will have the choice of the following two options:
  6. I will accept the next best available ticket – including Standing Room.
  7. I will accept the next best available reserved seat – no Standing Room.
  8. To register each member for a Grand Final ticket select ‘1’ from the drop down list next to each ballot price type. Repeat this for each barcode. Select the listed delivery method and then proceed to the payment screen.
  9. The next page will confirm your registration. Please read these details carefully and review all information before proceeding. Read the terms and conditions and check the box stating that you agree. Submit payment.
  10. Once the registration is complete and your credit card has been authorised, you will be transferred to the confirmation page and sent an email confirming your registration with your Ticketek Customer ID. Keep this and the membership barcodes supplied as reference of your registration.

 

Booking Guide - Phone

  1. Phone Ticketek on 1300 796 939. Ensure you have all member barcodes and your credit card ready.
  2. The operator will ask you to read out each barcode one by one. Each barcode will be charged a non-refundable $6 fee at the end of the registration process.
  3. Once the barcodes have been recorded, the operator will ask you for your ticket preference. You will have the choice of the following two options:
  4. I will accept the next best available ticket – including Standing Room
  5. I will accept the next best available reserved seat – no Standing Room
  6. The operator will record and confirm your personal details including your credit card details. All registration details will be confirmed back to you before the registration is processed.
  7. The operator will provide your Ticketek Account Number. Keep this and the membership barcodes supplied as reference of your registration.

Please note: Should you encounter any issues with your barcodes when you are trying to register within your priority period, please do not panic, we recommend you contact the Collingwood Membership team on 1300 624 743 immediately to investigate and rectify the issue.

 

If Collingwood Qualifies for the 2019 Toyota AFL Grand Final

Members who are successful in obtaining a 2019 Toyota AFL Grand Final ticket will automatically be charged for tickets once it has been confirmed that Collingwood will participate in the 2019 Toyota AFL Grand Final. Members who were successful in the ballot will have their credit card charged on either September 21 or September 22 (after winning the Preliminary Final).

Please ensure that you have enough funds for all tickets on your nominated card. There will be no follow up on any rejected credit cards once the ballot has been run. If your credit card fails to process, your tickets will be reallocated to eligible member/s. If you need to change your credit card details prior to the ballot, you can do so up until 11am, Friday September 20 by contacting Ticketek on 132 849. Note: You cannot update your credit card via your My Ticketek account online. Members can log onto the Ticketek website or Collingwood website from 9am (EST) Monday September 24 to see if they were successful or unsuccessful in the ballot by checking for their Ticketek Customer ID. Email notification will also be sent to successful and unsuccessful members by the Club on Monday September 23. Tickets for successful members will be available for collection from all Victorian and selected interstate Ticketek outlets from 9am Tuesday September 24. Alternatively, Grand Final tickets can be collected from the Ticketek box office at the MCG (Gate 3B) on Grand

Final Day. Please note that only the credit card holder may collect the tickets and must present photo ID, the credit card used to purchase the tickets and the Ticketek Customer ID. It is highly recommended that the credit card holder collects their tickets prior to Grand Final Day. 2019 Toyota AFL Grand Final tickets will not be posted.

 

If Collingwood Does Not Qualify for the 2019 Toyota AFL Grand Final

Members will not be charged for tickets however the $6 registration fee (per member) will be retained to cover administration costs incurred.

 

On-selling of 2019 AFL Grand Final Tickets

Under the Major Sporting Events Act 2009 (VIC) it is illegal to on-sell or advertise for resale AFL Grand Final tickets at a premium or as part of a package, unless the seller is authorised in writing by the AFL.



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