Given the evolving nature of the COVID-19 pandemic and associated Government regulations, the information below is subject to change.

Crowd Capacity

The attendance cap at AFL games in Victoria is currently set at 75%.

This level is set by the State Government and relevant health authorities in association with the AFL.  

A 75% capacity allows us to accommodate most, if not all members who would usually attend games at the MCG/Marvel Stadium. 

Ticketing Process for Members

Ticketing for matches with a reduced crowd-capacity will be run on a game-by-game basis.

Once tickets become available for a given round, members will be able to use their membership barcode number(s) to redeem their complimentary ticket(s).

This process is run through the relevant ticketing agency (e.g. Ticketek for MCG games), so at no stage will you need to send any seating requests to the Club directly.

Once details of each round are confirmed by the AFL we will communicate further information to members with the specific ticketing details.

Please note that no paper tickets will be issued for these games. All tickets will be digital and accessible through your Ticketek/Ticketmaster accounts (not MyMagpies).

If you ae unable to complete the ticket-redemption process online, you are welcome to call Ticketek (MCG games) or Ticketmaster (Marvel Stadium games) on the dedicated assistance lines below:

Ticketek: 1300 665 915 (9:00am – 5:00pm, Mon-Sat)
Ticketmaster: 1300 883 622 (9:00am – 5:00pm, weekdays and weekends)

Member Ticketing Windows

Different membership categories will grant access to specific ticket-redemption windows for Collingwood FC home games in Victoria with reduced crowd capacities ahead of the general public.

All AFL teams are employing a similar process for their home games in Melbourne.

The reason for this is to ensure that members are given as much chance as possible to allocate a seat similar to what they usually hold as part of their membership.

As noted above, exact process and timings for each round will be communicated once available.

For their away games in Victoria, clubs will only have one ticket-redemption window for their members.

UPCOMING TICKETING WINDOWS

ROUND 3
Collingwood (HOME) vs. Brisbane Lions – Thursday 1 April (7:40pm AEDT, Marvel Stadium)

Round 1 member tickets will be available on Tuesday 30 March via Ticketek.

1:00pm – 3:00pm:
Club 5 & Legends members with Marvel Stadium access

3:00pm – 5:00pm
Season Ticket Freedom, Season Ticket RS & Season Ticket RS Plus

5:00pm (Tues) – 9:00am (Wed)
All other match-attending members with Marvel Stadium access

Tickets will become available to the general public at 1:00pm (AEDT) on Wednesday 31 March.

Members can continue to redeem their complimentary ticket during this time. 

ROUND 4
Collingwood (HOME) vs. GWS Giants – Saturday 10 April (7:25pm AEST, MCG)

Round 4 member tickets will be available on Tuesday 6 April via Ticketek.

1:00pm – 3:00pm:
Club 5 & Legends members

3:00pm – 5:00pm
Season Ticket Freedom, Season Ticket RS & Season Ticket RS Plus

5:00pm (Tues) – 9:00am (Wed)
All other match-attending members

Tickets will become available to the general public at 1:00pm (AEST) on Wednesday 31 March.

Members can continue to redeem their complimentary ticket during this time. 

Finding Your Barcode Number(s)

Your membership barcode number is no longer printed on your membership card. This is because AFL ticketing has gone digital for the 2021 season due to the COVID-19 pandemic.

Click here to view your barcode number in your MyMagpies account. This barcode should be the same across all games that you have access to, although it is subject to change given the nature of ticketing in the pandemic.

To log into MyMagpies you generally require a unique email address in your Collingwood FC account, i.e. multiple members can’t share the same email address to log in.

To be clear, members will only need to redeem tickets for games with a reduced crowd-capacity. Members will not need to undertake this process once games return to full capacity.

Children, dependants, or other members who do not have a unique email address can be linked to another member’s account. For example, children’s accounts can be linked through to a single parent or guardian.

Many members will already be linked to their associated accounts. To switch between linked accounts, follow these steps:

  1. sign in to the main member’s MyMagpies account;
  2. select ‘switch accounts’ from the drop-down menu in the top-right hand corner of the dashboard;
  3. select the name/membership number of the account you’d like to view.

To provide a unique email address, or to link accounts, please contact the membership team using the details below.

Additional Ticketing Information

Tickets for groups:
Members will have the opportunity to register for tickets using the barcode numbers of multiple members to ensure that they are all seated together. There will be a 'transaction limit' of six (6) tickets.

For a group to have seats allocated together their tickets must be booked in the same order.

Booking fees:
No Ticketek or Ticketmaster booking fee will be charged for member tickets.

Accessible Seating:
Members who have specific seating requirements due to a medical condition are welcome to contact the Ticketek or Ticketmaster accessibility hotline to organise suitable seats.

Ticketek: 1300 665 915 (9:00am – 5:00pm, Mon-Sat)
Ticketmaster: 1300 883 622 (9:00am – 5:00pm, weekdays and weekends)

How are tickets issued?
Please note that no paper tickets will be issued for these games. All tickets will be digital and accessible through your Ticketek/Ticketmaster accounts (not MyMagpies).

To set up these accounts (if you haven’t already), click here for Ticketek and here for Ticketmaster.

AFL members with Club Support:
Because AFL member ticketing is handled through AFL Membership Services (as opposed to through the Club directly) please note that the information on this web-page may not apply to you. Please contact AFL Membership Services for information specific to your membership.

Fixture & Timing Changes

We will continue to be led by the State Government and health officials on the capacity at venues during the 2021 AFLW and AFL seasons.

Given the evolving nature of the COVID-19 pandemic and associated government regulations, please keep in mind that the information on this web-page is subject to change.

We will do our best to communicate ticketing information to members at the earliest opportunity, but it’s important to note that last-minute changes may occur.

We appreciate your patience and understanding here.

Membership Reserved Seats

As soon as the State Government announces a return to 100% crowd capacity, the league and ticketing agencies will be able to begin work on setting up the normal seating process.

Once this is ready to go reserved seat members will be able to return to the seat they love. Until then, seats will be allocated in line with the physical distancing measures in place.

Questions? Get In Touch!

The membership team are available to answer any further questions you might have.

You can call us on 1300 MAGPIE (62 47 43) between 10:00am and 4:00pm from Monday to Friday, or you can email us at membership@collingwoodfc.com.au.

Unfortunately, the Holden Centre reception is closed to visitors at this time due to COVID-19 restrictions.